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BigThanks Pty Ltd covers Australia coast to coast.

Fast and cost effective delivery of your order is important to us. The following information will give you a guide as to our delivery procedures:

How Fast Are We?

As soon as we receive your order it will be processed. As soon as payment is confirmed we will ship your Adventure Certificates or Gift Vouchers to you using one of our delivery services.

We check orders regularly during the day and night, and we are notified as soon as your order is placed.

Orders placed on Saturdays or Sundays may be processed on these days but are generally processed first thing Monday morning.

How Much Does it Cost?

Postage charges, if applicable, are calculated at the checkout stage of the purchase and will be displayed to you before you send your order.

While we make every effort within reason to ensure that this calculation is accurate, under certain circumstances, the postage cost may not cover the actual delivery costs.

Under these circumstances we reserve the right to not proceed with the order. Instead we will contact you and inform you of the actual cost and give you the option of proceeding with the revised delivery charges, or cancelling your order.

For more information on our delivery policies, please read our Terms and Conditions Page.